Privacy Policy
Who we are
HK Tech Hub provides digital services including web design, marketing, and technical support. This policy applies to information collected when you use our website or communicate with us.
Information we collect
We collect only the data needed to deliver services and communicate with you. This may include:
- Name and job title
- Email address and phone number
- Company or work address
- Any information you provide in forms, messages, or uploads
How we use your information
We use your information for clear, limited purposes:
- To respond to inquiries and provide support
- To deliver services, proposals, and invoices
- To send updates, marketing, and service notices when you opt in
- To improve our products and detect abuse or fraud
We will ask for consent before using your data for any purpose not listed above.
When we share data
We do not sell your personal data. We may share information with trusted partners only when necessary to deliver services. Examples:
- Payment processors for billing
- Advertising or analytics providers for campaign measurement
- Vendors who perform hosting, backups, or platform services
These partners are contractually required to use your data only for the purpose we specify and to protect it.
Retention
We keep personal data only as long as needed to provide services or meet legal obligations. Typical retention ranges are 90 days to two years after account closure, unless law requires a longer period. Aggregated or anonymized data may be kept indefinitely.
Text messages and mobile communications
When you opt in to receive text messages, standard carrier rates may apply. You can opt out at any time by replying STOP to any message, or by contacting us. We do not share mobile consent data for marketing without explicit permission.
Your rights
Depending on local law, you may request access, correction, deletion, or portability of your personal data, or withdraw consent. To exercise your rights, contact us at [email protected]. We will respond as required by law.
Cookies and tracking
We use cookies and similar technologies to improve site performance, remember preferences, and support analytics. You can control cookie settings through your browser. For more details see our Cookie Policy.
Security
We apply reasonable technical and organizational measures to protect data. While we work to secure your information, no system is perfectly secure. Transmitting data to our site is at your own risk.
Third-party sites
Our site may link to external websites. We are not responsible for third-party privacy practices. Review those sites' policies before sharing personal information with them.
Changes to this policy
We may update this policy from time to time. We will post the revised policy on our site. Continued use after updates means you accept the changes. We recommend checking this page periodically.
Contact and grievance
If you have questions or a privacy concern, contact:
Email: [email protected]
Company: HK Tech Hub